Terms & Conditions
Effective Date: May 1st, 2025
Welcome to carlamoralesva.com. These Terms and Conditions (“Terms”) govern your use of this website and the services provided by Carla Morales – Virtual Assistant (“we,” “us,” or “our”). By using this site, you agree to comply with and be bound by these Terms.
1. Services
We offer virtual assistant services including, but not limited to, administrative support, email and calendar management, customer service, and content assistance.
2. Website Use
By using this site, you agree to:
Use the Website for lawful purposes only
Not interfere with its operation or security
Not submit false or misleading information
We reserve the right to modify or discontinue the Website or any services at any time without notice.
3. Client Responsibilities
When you engage our services, you agree to:
Provide accurate information
Communicate clearly and promptly
Pay all fees as agreed upon
Respect the terms of any signed service agreement
4. Payments and Refunds
Payments are due as outlined in your service agreement. We do not issue refunds for completed work. Recurring services must be canceled with at least 30 days’ notice before the next billing cycle.
5. Intellectual Property
All content on this Website is owned by Carla Morales – Virtual Assistant or its licensors. You may not copy, reproduce, or use any content without written permission.
6. Confidentiality
We respect your privacy. All sensitive information shared during our work relationship will be kept confidential and not disclosed to third parties, unless legally required.
7. Limitation of Liability
We are not liable for:
Any indirect or incidental damages
Losses from third-party tools or errors due to client-provided information
Service interruptions outside of our control
8. Termination
We reserve the right to terminate any service agreement or deny access to the Website for violation of these Terms.
9. Third-Party Links
This Website may contain links to third-party websites. We are not responsible for their content or privacy practices.
10. Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of any changes.
11. Governing Law
These Terms are governed by the laws of the province of Ontario, Canada without regard to its conflict of law rules.
12. Contact
If you have any questions about these Terms, please contact:
📧 carla@carlamoralesva.com