Privacy Policy

Effective Date: May 1st 2025

Your privacy is important to us. This Privacy Policy explains how Carla Morales – Virtual Assistant (“we,” “us,” or “our”) collects, uses, and protects your information when you visit carlamoralesva.com or use our virtual assistant services.

1. Information We Collect

Personal Information
When you contact us or use our services, we may collect:

Name
Email address
Phone number
Business name
Billing information
Any other information you provide

Usage Data
We may collect technical data such as:

IP address
Browser type
Pages visited
Time on site
Referral source

Cookies
Our website uses cookies to improve user experience. You may disable cookies in your browser settings if you prefer.

2. How We Use Your Information

We may use your information to:

Provide and manage virtual assistant services
Communicate with you
Process payments
Improve website performance
Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share it with:

Trusted service providers (e.g., payment processors or email platforms)
Legal authorities when required by law

4. Data Security

We use secure methods to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

5. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about you
Request corrections
Request deletion
Restrict or object to processing
Request data portability

To make a request, email us at: carla@carlamoralesva.com

6. Third-Party Links

Our website may link to third-party websites. We are not responsible for their content or privacy practices.

7. Updates to This Policy

We may update this Privacy Policy. Any changes will be posted on this page with a revised effective date.

8. Contact

If you have any questions about this Privacy Policy, please contact:
📧 carla@carlamoralesva.com