Services
Support that lets you focus on healing, not admin.
I help wellness practitioners and clinic owners streamline their operations, optimize their patient experience, and bring calm back into their business — so you can spend more time doing what you love.
How I Can Support You
Running a wellness practice is rewarding — but managing it all alone? Not so much. From patient communication to daily operations, I provide virtual support that keeps your practice organized, compliant, and running smoothly behind the scenes.
Here’s how I can help:
Operation Management
Build strong systems that support your growth.
- Workflow and process optimization
- Standard Operating Procedures (SOP) development
- Practice management platform setup (Jane App, Practice Better, etc.)
- Automation for intake forms, reminders, and follow-ups
- Onboarding/offboarding systems for patients or staff
- Performance tracking and reporting
Administrative & Clinical Support
Day-to-day organization made simple and stress-free.
- Inbox and calendar management
- Patient communication and follow-ups
- Chart management and secure document filing
- Lab retrieval and result filing
- Faxing, scanning, and digital organization
- Invoice creation and management
Patient Experience Optimization
Enhance every step of the patient journey.
- Streamlined booking and scheduling systems
- Automated reminders and post-visit communication
- Feedback and testimonial collection
- Systems that encourage rebooking and improve retention
Virtual Receptionist Services
A professional and friendly first impression — every time.
- Call answering and message taking
- New patient intake and scheduling
- Appointment reminders and cancellations
- After-hours voicemail management
- Optional bilingual (English/French/Spanish) support
HR & Recruitment Coordination
Build and support the right team for your growing practice.
- Job posting creation and applicant tracking
- Screening and interview scheduling
- Reference checks and offer coordination
- Staff onboarding and documentation
- Team communication support
Meeting & Event Management
Keep your team, clients, and community connected — stress-free.
- Scheduling and managing team meetings
- Preparing agendas, notes, and follow-ups
- Coordinating workshops, patient events, or retreats
- Handling logistics, bookings, and confirmations
Social Media Support (in partnership with Well & Social)
Stay visible and consistent online — without adding to your plate.
Through my partnership with Well & Social, we offer content strategy and management services designed specifically for wellness professionals.
- Monthly content creation and scheduling
- Caption writing and engagement support
- Branded Canva graphics
- Hashtag and trend research
- Analytics reporting and optimization
Confidentiality
Adaptability
Reliability
My Packages
Essential Support - "Take It Off My Plate"
Perfect for solopreneurs who need breathing room. I handle inbox management, calendar coordination, and simple customer questions so you can focus on what you do best. This foundational package eliminates daily admin overwhelm while maintaining professional communication standards. You’ll reclaim 10-15 hours weekly to focus on revenue-generating activities, client relationships, and strategic planning that actually grows your business.
Enhanced Support - "Next Level Organization"
Your secret weapon for growing businesses! I manage inboxes, client follow-ups, invoices, and customer communications. From onboarding to daily details, I make growth feel easy. This comprehensive solution includes systematic client management, professional correspondence, and streamlined processes that support sustainable expansion. Perfect for entrepreneurs ready to scale without losing personal touch or sacrificing quality service delivery.
Advanced Support - "Back-End Bestie"
When your business is booming but systems need TLC. Complete inbox and client management plus spreadsheet organization, digital file management, and specialized tasks like insurance billing. This package transforms chaotic operations into smooth, efficient systems that support continued growth. I handle complex administrative challenges while maintaining accuracy and compliance, giving you confidence in your business infrastructure and operational stability.
OBM - "CEO's Right Hand"
All-inclusive support for businesses ready to scale. Team management, vendor coordination, payroll, SOP creation, and travel booking. I handle day-to-day operations while you drive the vision. This executive-level partnership includes strategic project management, team coordination, and systematic process development. You’ll have a dedicated operations partner who understands your business goals and proactively manages the details that keep everything running seamlessly.
Custom Packages
Got something special in mind? Whether you’re looking for a blend of services or need a completely customized solution, I’ve got you covered! With my Custom Package, I’ll design the perfect mix of support to help your business run like a well-oiled machine. From managing specific projects to setting up unique systems, I’ll work with you to create a package that’s just right for your goals. Let’s chat and build the perfect plan together!